Bitcoin Penguin Ratings
- Customer Support
Bitcoin Penguin is a casino launched in 2014 that has continued to impress me ever since their launch. At launch, the casino was fairly average, but in less than a year it has evolved into one of the top casinos in the bitcoin market.
Bitcoin Penguin trumps the competition in almost all categories. They have an impressive selection of high quality casino games, ranging from innovative 3D minesweeper and horse racing games to traditional roulette and blackjack. Customer support is notably supportive, and the withdrawals are truly the fastest I've seen
Bitcoin Penguin is one of the most complete casinos out there, with good support, great provably fair games, ongoing promotions and painless withdrawals.
It’s hard to say many bad things about Bitcoin Penguin. This seems to be a brand that is quickly gaining recognition as one of the top casinos. In midst of scams and dishonest casinos out there, they are a nice welcome in the bitcoin gambling scene.
Bitcoin Penguin Trust Rating : 5
Bitcoin Penguin has certified, provably fair games from trusted providers such as Softswiss, Betsoft Gaming and Amatic. These are official versions of the games and not pirated, which you sometimes run in to.
Bitcoin Penguin has a clean reputation and has paid out some big wins without delays or stall tactics on their part.
Quality Rating : 5
This casino has a big selection of over 200 games from household names like Betsoft Gaming and SoftSwiss. Their design is also very pretty. Bitcoin Penguin’s game categories include jackpot slots, roulette, poker, blackjacks, keno – almost anything you’d like. It’s not easy to get bored at this casino, and to top it off, the games also work on your mobile device – no downloads required.
Customer Support : 4
I have contacted their support only 3 times, and each time the response has been great, even offering me free bonuses without me asking for any. There are two things that each take 0.5 points off of the score; response time is sometimes a little slow (~6 hours), and there is no live chat. To contact support, you have to use email, social media or the contact form on their page.
Promotions : 4
This casino didn’t have almost any promos when I first started there, but things have since changed. Now, Bitcoin Penguin offers a high roller bonus, giving away 0.5 btc for free for every 1 btc or larger deposit. They also have just launched a loyalty program, which rewards frequent players with free bonuses. The casino has been known to run free giveaways to promote their casino, often giving out generous free bonuses to their Facebook and Twitter followers.
According to a recent conversation with their support department, more bonuses are in the works, including a first-time deposit bonus and more giveaways. Therefore, I decided to increase their promotion score to 4.
Reputation : 5
This casino has a clean record, with more and more positive reviews popping up. We’ll update you in case this changes, but so far it’s looking pretty good for Bitcoin Penguin casino.
There is no reason for me to not recommend this casino for everyone who likes to play in bitcoin casinos. They do not offer a poker room, dice or a sportsbook, but otherwise this is the perfect place to gamble for those who are looking for a bitcoin online casino.